Support
Contact and Support
General support
For onboarding, account access, practice settings, invoices, patient billing, or day-to-day platform questions, contact:
Billing support
For iKambi Health subscription invoices, EFT proof of payment, plan changes, or payment questions, contact:
Security and privacy
If you suspect unauthorised account access, an incorrect role assignment, a privacy issue, or a security incident, contact us as soon as possible at hello@ikambihealth.com.
Please do not send patient clinical records, ID numbers, medical-aid numbers, or other sensitive patient information by email unless we specifically ask for it through an agreed support process.